Course
ADA and Disability Inclusion 2024
In this corporate version of the ADA module, you will gain a better understanding of the Americans with Disabilities Act and how Holiday Inn Club
Sha-Kera Nellor
January 23, 2024
Online Course
Basic Bloodborne Pathogens Annual Training 2024
This course serves as an introduction to bloodborne pathogens and safe work practices that can help you minimize bloodborne pathogen risk and exposure in your
Academy LD
January 18, 2024
Online Course
Annual Merit and Bonuses In HRSoft
Understanding and executing merit increases and bonus modifiers is a best practice that helps HICV retain talented individuals. This system is one of the ways
Sha-Kera Nellor
January 12, 2024
Online Course
Hurricane Preparedness 2024
In this course, you will learn about hurricanes and other tropical storms. We will highlight what you need to do to prepare your family for
Academy LD
January 1, 2024
Online Course
Human Trafficking Awareness 2024
In this course, you will learn about the issue of human trafficking and the unique position of the hospitality industry in addressing it as well
Academy LD
January 1, 2024
Online Course
Assisting Guests with Disabilities (ADA) 2024
This operations version of the training will provide you with a better understanding of the Americans with Disabilities act, and how Holiday Inn Club Vacations
Academy LD
January 1, 2024
Course
Medallia Elective: Qualitative Guest Feedback
This course is a part of the CX Foundational Certification. This course covers how the customer experience team collects qualitative guest feedback using a special
Academy LD
November 16, 2023
Course
Medallia Elective: Quantitative Guest Feedback
This course is a part of the CX Foundational Certification. This course covers how the customer experience team collects quantitative guest feedback using a special
Academy LD
November 16, 2023
Course
Revenue Management | Resort Occupancy Forecast: The Occupancy File
An introduction to the various pages and tabs of the Resort Occupancy file, how it is used in the forecasting process, and how it connects
Academy LD
November 9, 2023
Course
Revenue Management | Intro to BudgeTools
This course introduces a student to the various elements of BudgeTools and acquaints the user with how to use those elements for revenue management.
Academy LD
November 9, 2023
Course
CX Foundational Certification Knowledge Check
This knowledge check is the last milestone in your journey to becoming certified! In order to gain access to this final portion of the CX
Academy LD
October 6, 2023
Course
Voice of Customer Elective: Case Study
This course is a part of the CX Foundational Certification. In this course you will read a Medallia Case Study done on Holiday Inn Club
Kellie Rhoads
September 13, 2023
