Whenever you’re not getting the results you want, it’s likely an important conversation either hasn’t happened or hasn’t been handled well. In fact,
both individual and organizational success are largely determined by how quickly, directly, and effectively we speak up when it matters most. At the
heart of healthy and high-performance organizations are people willing and able to hold Crucial Conversations.

Habits are powerful forces in our lives. They determine our level of effectiveness or ineffectiveness. The purpose of The 7 Habits of Highly Effective People is to help you lead your life in a truly effective way. They represent a proven process of personal and interpersonal growth that can have an immediate and lasting impact.