This course is a part of the CX Foundational Certification. This course takes a closer look at Operational Customer Experience Management (OCEM) and then compares
This course is a part of the CX Foundational Certification. This course introduces two tools with a history of helping increase productivity and efficiency. In
This training explains a variety of different processes and valuable information used on a daily basis by Inventory team members. Each topic covered will include
This training explains a variety of different processes and valuable information used on a daily basis by Hotel team members. Each topic covered will include
One responsibility of a leader is to ensure that team members develop their skills, knowledge, and competencies. This module is built around the importance of
Goals are intended to focus our attention and resources on what is most important. In this module, you’ll practice developing strategic goals with clear expected
When starting your journey with Talent Acquisition there are several different systems you may have experience with. At Holiday Inn Club Vacations, we utilize UKG
Recognizing that changes in leadership are inevitable, Holiday Inn Club Vacations has established a succession planning process to provide continuity in leadership and avoid extended
Expansions is a 6-month program built specifically to develop our leaders. This module serves as a replacement for being unable to attend scheduled info sessions.
This module introduces the Company requirements and procedures for potentially dangerous scenarios. It is our priority to promote safe and healthy working conditions for all
In this module, we will explore our standards and cover key policies and guidelines in order to help you make positive responsible decisions as a
Guests call us for all sorts of reasons looking for assistance. Sometimes it can be difficult to determine who to contact in order to assist
The Academy of Learning and Development is here to help you learn and grow as a team member with Holiday Inn Club Vacations. We hope you find everything you are looking for here on myAcademy!
