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Academy LD

Leading Self in Times of Crisis

The coronavirus outbreak is adding significant stress to our daily lives. And it’s times like these when our leadership behaviors and actions may not always align with our intentions and our priorities.   Even when leaders know what they should be doing, stress

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Kelly Nelson

Stay Engaged By Sharing Your #InnsideLook in Altru!

We don’t want you to just tell us what ‘being engaged’ looks like to you, we want you to show us through our company video platform, Altru! Some of you may remember our #InnsideLook sweepstakes held last year, but did you know we still use Altru as way for team members to share what it’s like to work at our company?

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Rebecca Bogard

It’s National Learning and Development Month–Join Us for the Celebration!

In today’s day and age there is a constant battle for our time and energy. Whether at work or home, we all have tasks and responsibilities that must be completed. At times, our to-do list can feel overwhelming and can cause us to experience analysis by paralysis. Or in other words, not accomplishing anything because we have so much on our plate! If it ever feels like there is just not enough time in the day, we must find a solution to manage our time so that we are prioritizing our lives effectively and accomplishing our goals.

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Refine Your Time Management Skills

In today’s day and age there is a constant battle for our time and energy. Whether at work or home, we all have tasks and responsibilities that must be completed. At times, our to-do list

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Aric Mazick

Improving our Reputation by Resolving Guest Issues

Working in the hospitality industry means there’s a lot of challenges we face. But our guests deserve great vacation experiences, and it’s up to us to make that happen. How can we make sure every guest is taken care of when the challenges are so varied and unexpected?

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Editorial
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My RISE Experience

Taking initiative to create the career you’ve always dreamed of is an important and exciting stepping stone. I knew the career I dreamed of was one step closer when I joined the RISE (Resort Industry Student Experience) Internship program.

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Tiffany Komendat

5 Ways to Celebrate Service

HG hotels and resorts are brought to life by our dedicated team members. During IHG’s annual Celebrate Service Week, the IHG family comes together to recognize and celebrate our hard-working team members who deliver true hospitality to our guests year-round. Here at Holiday Inn Club Vacations, we turn that celebration into a full month! Join us throughout the month of June in celebrating and thanking your co-workers and team.

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Jose Torres

Onboarding Resources in myAcademy

Inside the learning portal myAcademy, you can find all the documents you need to assist with the onboarding of new Team Members. Learn more about the resources found inside myAcademy.

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Julie Miller

Open Enrollment is Here!

Open enrollment will begin on November 1st and end on November 15th. Be sure to take some time to learn about your benefits and make any adjustments by November 15th.

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Editorial
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Everybody is Your Guest!

Today more than ever, customer service is affecting buying decisions and brand loyalty. But customer service experiences aren’t just important for customers, it’s also important for teams and employee engagement.

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Editorial
Scott Doggett

Learners Assemble!! National Learning and Development Month

Holiday Inn Club Vacations is often described as a “learning organization” and our company’s commitment to helping team members at all levels grow and expand their roles is what has helped fuel the growth of the company and will continue to do so for many years to come.

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ALDTV Spotlight
Academy LD

RISE Celebration

This summer the RISE Internship Program hosted 20 interns across a number of departments and resorts within the company. The interns graduated this past August and each resort hosted their own graduation celebration. The group at Orange Lake attended a ceremony alongside their department leaders and various leaders at the company.

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