This course is a part of the CX Foundational Certification. In this course you will learn about what customer feedback is, what it looks like,
This course is a part of the CX Foundational Certification. In this course you will learn about what the J.D Power Customer Survey is, what
This course is a part of the CX Foundational Certification. In this course, you will learn about what the J.D. Power Best Practices are, how
In this training you will learn about different terms and concepts that you see and use often when working with Segmentation, specifically Rental and Marketing
This training discusses what TimeShareWare (TSW) is, the purpose of TSW, and some important information to know about TSW. It also takes a glimpse into
This training explains a variety of different processes and valuable information used on a daily basis by Specialty team members. Each topic covered will include
This course is a part of the CX Foundational Certification. This course takes a look at closer look at the origins of Lean, exploring the
This course is a part of the CX Foundational Certification. This course takes a look at the Service Recovery Paradox and information you can use
This course is a part of the CX Foundational Certification. This course takes a closer look at Operational Customer Experience Management (OCEM) and then compares
This course is a part of the CX Foundational Certification. This course introduces two tools with a history of helping increase productivity and efficiency. In
This training explains a variety of different processes and valuable information used on a daily basis by Inventory team members. Each topic covered will include
This training explains a variety of different processes and valuable information used on a daily basis by Hotel team members. Each topic covered will include
The Academy of Learning and Development is here to help you learn and grow as a team member with Holiday Inn Club Vacations. We hope you find everything you are looking for here on myAcademy!
