Course
Resiliency
Resilience isn’t just about bouncing back from the big, dramatic moments, it’s built in the messy middle of everyday life. This course explores four powerful
Academy LD
May 28, 2025
Course
Leading at the Speed of Trust
When trust is low, people become suspicious, guard communication, speculate, and disengage. As a result, productivity grinds to a crawl, and costs increase. We call
Academy LD
May 27, 2025
Course
The 4 Essential Roles of Leadership
Even in the most turbulent times, there are four roles leaders play that are highly predictive of success. We call them essential, because as leaders
Academy LD
May 22, 2025
Course
The 6 Critical Practices to Leading a Team
The 6 Critical Practices for Leading a Team equips leaders with the essential skills and tools to get work done with and through other people.
Academy LD
May 22, 2025
Course
The 5 Choices to Extraordinary Productivity
The 5 Choices to Extraordinary Productivity helps participants rethink their approach to work for greater efficiency. By prioritizing what truly matters, they can offload less
Academy LD
February 26, 2025
Course
Navigating Difficult Conversations
This course helps participants learn skills to overcome the most dreaded—and common—blocker to success in their most important conversations: the emotional tension that so often
Academy LD
February 26, 2025
Course
Multipliers
In her research, leadership expert Liz Wiseman made a crucial discovery: There’s far more intelligence and energy inside organizations than we realize. Leaders are key
Academy LD
August 14, 2024
Course
Managing Your Time and You
The term Time Management is a misnomer. You cannot manage time; you manage the events in your life in relation to time. You may often
Academy LD
August 14, 2024
Course
Leading Customer Loyalty
Leading Customer Loyalty is a work session for frontline managers to learn the principles and practices needed to win the hearts of employees and their
Academy LD
July 24, 2024
Course
JD Power 101: Intro to JD Power
J.D. Power is a global leader in consumer insights, advisory services, and data and analytics. A pioneer in the use of big data, artificial intelligence (AI),
Kellie Rhoads
November 1, 2023
Course
CX Foundational Certification Info Session
Are you looking to enhance your knowledge and skills in the field of Customer Experience (CX)? Look no further! Our CX Certification program offers
Academy LD
November 1, 2023
Course
Timeshare 101
By the end of this training, learners will have a deeper understanding of the timeshare industry and what it means to be a team member
Academy LD
August 16, 2023
