Guests call us for all sorts of reasons looking for assistance. Sometimes it can be difficult to determine who to contact in order to assist a guest. This training will help you determine when to call the Hotel Team, Inventory Team, or Your Manager for assistance when helping a guest.
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The Academy of Learning and Development is here to help you learn and grow as a team member with Holiday Inn Club Vacations. We hope you find everything you are looking for here on myAcademy!
