Course
Voice of the Customer 101: Intro to VOC
Our customers’ voices are powerful and there are many insights we can gain from listening. By listening to the Voice of the Customer, we are
Academy LD
July 26, 2022
Course
Engaging and Retaining Talent (Facilitated)
As the Great Resignation rages on, employees have little tolerance for poor leadership. If their boss isn’t engaging them – especially in a virtual world
Academy LD
January 20, 2022
Course
Creative Problem Solving
In this session, you will be introduced to several concepts and techniques to help produce innovative thoughts and ideas from you and your teams. Learners
Academy LD
February 25, 2021
Course
Unconscious Bias
As we understand bias, we can address it to create a culture in which everyone thrives. We look forward to your participation in the upcoming
Academy LD
September 1, 2020
Course
Day 1 Orientation
Our Day 1 Orientation is facilitated to new hires every Monday (or the occasional Tuesday). Sessions are accessible virtually and in person at the Corporate
Academy LD
July 6, 2020
Course
Crucial Conversations
Crucial Conversations Training teaches skills for communicating when the stakes are high, opinions vary, and emotions run strong. Participants learn the dialogue skills demonstrated by
Academy LD
April 24, 2020
Course
Stay Real
In this course, participants will learn their role in creating meaningful experiences for our guests by employing our 4 Stay Real Behaviors: Be You, Get
Academy LD
February 7, 2020
