Course
Timeshare 101
By the end of this training, learners will have a deeper understanding of the timeshare industry and what it means to be a team member
Academy LD
August 16, 2023
Course
Time Management
The term Time Management is a misnomer. You cannot manage time; you manage the events in your life in relation to time. You may often
Academy LD
August 16, 2023
Course
Coaching For Peak Performance (Facilitated)
Coaching for Peak Performance is a dynamic training session designed to equip leaders with tools and techniques to inspire and guide their teams towards achieving
Academy LD
June 28, 2023
Course
Communicating with Impact (Facilitated)
Communicating With Impact is a practical course focused on enhancing communication skills to convey messages clearly, confidently, and persuasively.
Academy LD
June 27, 2023
Course
Project Management Essentials for the Unofficial Project Manager
Project management isn’t just about managing logistics and hoping the project team is ready to play to win. For real project success, we need informal
Academy LD
April 13, 2023
Course
Medallia 101: Intro to Medallia
Medallia is a Customer Experience Management company that is trusted by hundreds of the world’s leading brands. Medallia’s application enables companies to capture customer feedback
Academy LD
July 26, 2022
Course
Lean 101: Intro to Lean Thinking
Lean methodology can trace its roots back to the early 1900s and is used by organizations from a variety of industries worldwide. Lean is a
Academy LD
July 26, 2022
Course
Customer Experience 101: Intro to CX
Organizations should be careful about underestimating the power of the customer. A customer’s experience shapes the decisions they make, who they chose to do business
Academy LD
July 26, 2022
Course
Voice of the Customer 101: Intro to VOC
Our customers’ voices are powerful and there are many insights we can gain from listening. By listening to the Voice of the Customer, we are
Academy LD
July 26, 2022
Course
Engaging and Retaining Talent (Instructor-Led)
As the Great Resignation rages on, employees have little tolerance for poor leadership. If their boss isn’t engaging them – especially in a virtual world
Academy LD
January 20, 2022
Course
Creative Problem Solving
In this session, you will be introduced to several concepts and techniques to help produce innovative thoughts and ideas from you and your teams. Learners
Academy LD
February 25, 2021
Course
Unconscious Bias
As we understand bias, we can address it to create a culture in which everyone thrives. We look forward to your participation in the upcoming
Academy LD
September 1, 2020
