Mallory is joined remotely by Dakota Drachmeister, Mount Ascutney Resort’s Front Desk Manager to discuss the onboarding experience as a Department Trainer and provides tips for a successful welcome to new Team Members.
Alex Ganes joins us to discuss the expansions program. Learn about what this program is, how it’s going to set our company up for even more success, and how it can help you start expanding your career horizons.
Carlos Martinez, Recreations Supervisor at Orange Lake Resort, discusses his views on appreciating and supporting team members.
Stay Real: Advanced Edition is designed to help learners dive deeper into our Stay Real behaviors. This four hour immersive experience will help our team members better understand who our guests are and the role that they play in impacting the guest experience.
Aric unboxes the special giveaway mystery gift that was announced in the ALDTV Now! December Episode. Watch to find out who the lucky winner is!
Ralphie Padro, Aqua Supervisor at Orange Lake Resort, discusses his views on leadership and coaching and why these two things are so important when it comes to team members.
We’re speaking with some of our Team Members about their favorite classes from the Academy of Learning and Development, as well as their learning resolutions for next year.
Dave Perez, Sr. Director of Facility Operations, is pioneering an innovative program that is designed to teach General Maintenance Technicians the skills they need to advance to the next level of their careers.
This summer the RISE Internship Program hosted 20 interns across a number of departments and resorts within the company. The interns graduated this past August and each resort hosted their own graduation celebration. The group at Orange Lake attended a ceremony alongside their department leaders and various leaders at the company.
Join us while we sit with our Orlando Regional Trainers, Hilton Mason and Erik Millman, after their day visiting Team Members around the resort. They traveled in a golf cart sharing refreshments and snacks with the Team Members they encountered, while spreading Stay Real Behaviors and the culture of Holiday Inn Club Vacations. Watch the video to hear what they have to say, and see some photos from their day.
Our IT department has been working very hard on the new IT Service Portal and it’s now available! The portal makes it easy to communicate and receive help from IT. We spoke with Jimmy Dean to learn about some of the great features and benefits of the portal, and how it will help us all. Stay tuned for a tutorial on how to use the portal, this will be coming soon!
Celebrate Service Month was a huge success! Teams hosted cookouts, ice cream parties, and some lucky team members even took a trip to Dave and Buster’s!
The Academy of Learning and Development is here to help you learn and grow as a team member with Holiday Inn Club Vacations. We hope you find everything you are looking for and more here on myAcademy!
