Welcome to the Kemmons' Spirit of Innovation Challenge!

Our founder, Kemmons Wilson, understood that innovation is the key to fueling constant growth for an organization. And over the past year, our teams have learned first-hand the importance of staying nimble and using creativity to respond to change. Today, I’m excited to announce a new team member program designed to empower innovation, the Kemmons’ Spirit of Innovation Challenge.

Through the program, team members are invited to submit an idea that helps to innovate or improve our Company while supporting the Growth Roadmap. No idea is too big or small, and it can focus on any area of our business, even if it is not directly related to the team member’s role that is submitting the recommendation. The winning idea will be implemented in our organization and the team member behind it will play a meaningful role in bringing it to life.

PRIZES

2022 Masters Trip to Palm Springs & see your idea come to life!

100,000 ClubGo points to spend up to 8 days/7 nights at one of our resorts.

$200 HCV Swag Shop credit for gifts like branded items, gift baskets, and more!

Challenge INFORMATION

  • The Contest begins on April 12, 2021 9:00 AM EST
  • Participants must complete and submit the submission form by May 7, 2021 11:59 PM EST
  • Only one (1) entry per participant will be accepted.

SUBMISSIONS ARE CLOSED!

SUBMISSIONS CLOSED MAY 7, 2021 AT 11:59PM EST

Latest News

KSI: State of the Challenge #2 – Semi-Finals with Tiffany Komendat

Join Mallory Paul as she talks with Tiffany Komendat, our Sr. Manager of Training for Corporate and Call Centers. Together they discuss the semi-finals phase of the Kemmons’ Spirit of Innovation Challenge and the learning and development opportunities offered to participants. The competition is heating up and it won’t be long before we have our official winner!

KSI: State of the Challenge – A Podcast with Nicole Myers

Join us as we welcome Nicole Myers, VP of Customer Experience and chat about the Kemmons’ Spirit of Innovation Challenge. Learn about what inspired this competition, the end of our audition phase and what we can expect to see throughout the Challenge! We also discuss ways team members can contribute to organizational innovation and help HCV become the most loved brand in family travel!

Want to get a sneak peek of what’s in store? Unwind at the hotel’s incredible luxury spa. Recharge with a personal training or yoga session. Enjoy the outdoors on the golf course and so much more. And don’t forget about those delicious drinks and flavor-packed meals.

KEMMONS’ SPIRIT OF INNOVATION CHALLENGE OFFICIAL RULES

NO PURCHASE NECESSARY TO ENTER, WIN OR CLAIM THE PRIZE. A PURCHASE OR PAYMENT WILL NOT INCREASE AN ENTRANT’S CHANCES OF WINNING.

THIS CONTEST IS AN INTERNAL EMPLOYEE PROMOTION AND IS OPEN ONLY TO CURRENT EMPLOYEES OF HOLIDAY INN CLUB VACATIONS INCORPORATED AS SPECIFIED IN THE ELIGIBILITY PROVISIONS SET FORTH BELOW.

VOID WHERE PROHIBITED OR RESTRICTED BY LAW.

The Kemmons’ Spirit of Innovation Challenge (“Contest”) is sponsored by Holiday Inn Club Vacations Incorporated (“Sponsor”), 9271 South John Young Parkway, Orlando, Florida 32819. The Contest is a skills-based contest; chance will play no part in determining the winner(s). Any questions, comments or complaints regarding the Contest should be directed to the Sponsor.

1. CONTEST TIMING: The Contest begins on April 12, 2021 9:00 AM Eastern Time (“ET”) and ends on or before November 30, 2021 5:00 PM ET (“Contest Period”). The Sponsor’s computer is the Contest’s official clock.

2. ELIGIBILITY: The Contest is offered only to current active employees of Sponsor who are legal residents of the fifty (50) United States and the District of Columbia and who are at least eighteen (18) years of age at the time of entry. Directors and above are not eligible to participate in the Contest. Businesses and other entities are not eligible to enter or win. All applicable federal, state and local laws and regulations apply. Void where prohibited or restricted by law. Participation constitutes entrant’s full and unconditional agreement to these Official Rules and Sponsor’s decisions, which are final and binding in all matters related to the Contest. Winning the prize is contingent upon fulfilling all requirements set forth herein. All entries become the sole and exclusive property of the Sponsor and receipt of entries will not be acknowledged or returned.

3. HOW TO ENTER THE CONTEST: All participants will be required to do the following in order to enter the Contest: On April 12, 2021, participants will receive an email from Sponsor at their corporate email account or receive information from their leader containing a registration link and encouraging them to log on to the Kemmons’ Spirit of Innovation Challenge intranet portal through myAcademy at https://hcvmyacademy.com/ksoi/ to find informational videos, Official Rules and contest submission requirements. Participants must complete and submit an application form through the portal at https://hcvmyacademy.com/ksoisubmit/ by May 7, 2021 11:59PM. The application form will include the following information: employee ID number, employee name, email address, location, idea title and description, inspiration for the idea, company goal that the idea supports, expected results and optional attachments. Any participant who completes and submits the required information on an application form will be entered into the Contest.

The entries will be divided into regions as outlined below:

Regional Level

Resorts/Locations

Region 1

Orange Lake Resort

Orlando Breeze Resort

Cape Canaveral Resort

Sunset Cove Resort

Panama City Beach Resort

New Orleans Resort

The Villages/Lake O’ the Woods Resorts

Hill Country Resort

Piney Shores Resort

Galveston Beach/Seaside Resorts

Holly Lake Resort

Holiday Hills Resort

Ozark Mountain Resort

Region 2

South Beach Resort

Smoky Mountain Resort

Williamsburg

Oak N Spruce

Mount Ascutney

Apple Mountain

Fox River

Region 3

Desert Club

Scottsdale

Timber Creek

David Wally’s

Tahoe Ridge

Region 4

Arlington Call Center & HICV Contact Center Facilities Operations

Brand Management

Corporate Communications

Corporate Sales & Marketing

Customer Experience

Data Analytics

Design & Development

Enterprise PMO

Finance

Human Resources

Information Technology

Legal & HOA Administration

Performance Marketing

Procurement

Region 5

Capital Management

Club Operations

Document Administration & Wilson Title Services

Inventory Management & Rental Operations

Marketing Call Center

ENTRY LIMIT: Only one (1) entry per participant will be accepted.

4. WINNER SELECTION:

A. Audition (Phase 1): Between May 10, 2021 9:00 AM and June 4, 2021 11:59 PM ET, Sponsor’s chosen local panelists will view all submissions for their own resort/department and judge whether the submissions will move forward based on the following criteria:

i. If the answer is “no” to any of the statements below, the submission will be removed from further consideration.

a. Supports organizational goals and/or strategies
b. Is high impact to the organization
c. Is simple to implement
d. Is relatively low cost to implement
e. Is a new concept that is not already available in one form or another

If the submission meets all criteria, the entrant will move on to the Semi-Finals (Phase 2). If the submission does not meet one or more of the criteria, a representative from the local panel will submit a request to remove the submission using an electronic removal request form. The Sponsor’s Academy of Learning Development (“ALD”) will review all submissions before formally communicating which semi- finalists will move on to the Semi-Finals (Phase 2) not to exceed 105 entries.

B. Semi-Finals (Phase 2): Between June 14, 2021 9:00 AM and July 2, 2021 11:59 PM ET, semi-finalists will submit their ideas using the Crowdicity platform: http://holidayinnclub.crowdicity.com/. Semi-finalists will receive an email invitation from Crowdicity to login or create a Crowdicity account if needed and enter additional details regarding the idea they submitted during the Audition phase. Crowdicity’s Terms of Use can be found at https://holidayinnclub.crowdicity.com/hubbub/termsofuse. ALD will provide job aids and additional support as needed, as well as host a variety of courses available to all semi-finalists including Presentation Skills 101, Innovation 101, and Q&A with subject matter experts.

C. Between July 6, 2021 9:00 AM to August 13, 2021 11:59 PM ET, Sponsor’s chosen regional panelists will hold in-person or virtual events where semi-finalists will pitch their ideas to the regional panel. Each regional panelist will rate submissions using a rubric scorecard in the Crowdicity platform. Sponsor’s chosen regional panelists will view all submissions for their respective region and judge whether the submissions will move forward based on the following criteria:

i. Panelists will score each statement below on a scale of 1 to 10

a. Lasting impact to overall organizational success
b. Support of growth roadmap goals/strategies/values
c. Impact to overall Customer Satisfaction/ Customer Obsession
d. Impact to overall Team member satisfaction (including engagement, safety, etc.)
e. Financial impact on organization (makes and/or saves money)
f. Ease of implementation (low cost, high impact, short time to implement)
g. Originality of the idea
h. Quality of presentation

ii. All submissions will receive an average score based on the scores for each statement in the rubric scorecard.

ALD will review the average scores and identify the top 1 to 3 finalists in each region, depending on the regions’ weighted allocation. In the event of a tie in any region, ALD will work with regional panelists to select a maximum of 2 submissions per region that will move on to the finals.

D. Finals (Phase 3): Between August 23, 2021 9:00 AM to November 30, 2021 11:59 PM ET, ALD will personally work with each finalist to refine their presentation for the finals by providing assistance with content and visual presentations or other resources and coordinating conversations with relevant subject matter experts to help further refine the idea. On or before November 30, 2021 finalists will present live in front of the Sponsor chosen executive panel (either in-person or virtually). This event will be streamed live and recorded for future reference. The executive panel will make their final selections for 1st, 2nd and 3rd place and the winner will be announced at the Sponsor’s fourth quarter Town Hall meeting on or around December 8, 2021. In the event of a tie based on judges final scoring, the tied entries will be re-judged by a different panel of judges as determined by Sponsor.

Decisions of the judging panel are final. The entrants who are selected are deemed to be potential winners, pending verification of the entrants’ eligibility and compliance with these Official Rules as determined by Sponsor, at its sole and absolute discretion.

5. PRIZES, APPROXIMATE RETAIL VALUE (“ARV”) AND ODDS OF WINNING:

A. Prizes (3):

1st Place – The first place winner will work with Sponsor’s executive leadership team to bring their idea to reality and attend the 2022 Holiday Inn Club Vacations Master’s Trip with a guest in Palm Springs, CA (ARV $9,500).

2nd Place – The second place winner will receive 100,000 Club Go Points (ARV $700) deposited into their Club Go account.

3rd Place – The third place winner will receive $200 Swag Shop credit (ARV $200) deposited into their Swag Shop account.

B. Odds of Winning: The odds of winning the prize depend upon the number of eligible Contest entries received during the Contest Period.

6. HOW TO CLAIM THE PRIZE: Each potential winner will be notified prior to the Sponsor’s fourth quarter Town Hall Meeting via an e-mail from the Sponsor to the potential winner’s preferred email account. The potential winner must accept the prize and contact the Sponsor within 48 hours of winner notification. Before being declared the first place and second place winners, the potential winners will be required to execute an Affidavit of Eligibility/Liability & Publicity Release and tax acknowledgment (“Affidavit”) sent via email or UPS/Fed Ex. The potential winners must return a fully executed and notarized Affidavit to the Sponsor or its authorized designee within ten (10) calendar days from the initial winner notification or the prize may (in Sponsor’s sole discretion) be forfeited. If the potential winners are disqualified, found to be ineligible or not in compliance with these Official Rules, declines to accept the prize, the prize may be forfeited, and in the Sponsor’s sole discretion, the forfeited prize may be awarded to an alternate winner, selected from among all remaining eligible entries, as determined by Sponsor in its sole discretion. If, after a good-faith attempt, Sponsor is unable to award or deliver the prize, the prize may not be re-awarded.

Room and airfare are included as part of the first place prize. The first place Prize winner will receive an email confirmation with details regarding their flight, room, and any included excursions.

Reservations and villa type are based upon availability. The first place Prize winner must present his or her valid driver’s license and provide a credit card at the time of check-in. Upgrades and extra nights may be requested at an additional cost but are not guaranteed. All other charges and expenses, local transportation, food, on-property amenity costs, all related taxes and any incidentals are the winner’s sole responsibility and are not included in the first place prize.

The first place Prize winner agrees to be personally responsible for the safety and actions of themselves and any travel companions during the 2022 Master’s Trip. The first place Prize Winner agrees to release, discharge and covenant not to sue Sponsor, its officers, directors, employees, independent contractors, and agents for any claims arising out of or relating to the first place Prize winner or any travel companions contracting a COVID-19 infection during the resort stay. The first place Prize winner represents and warrants that he or she understands the inherent risk of contracting COVID-19 and agrees to follow all guidelines issued by The Ritz-Carlton, Rancho Mirage, the Centers for Disease Control (CDC) and any state or local COVID- 19 laws, including those regarding the use of masks and social distancing during the course of the resort stay.

IF RETAIL VALUE EXCEEDS $600, WINNER WILL BE ISSUED A FORM 1099 FOR TAX PURPOSES IN THE AMOUNT OF THE ACTUAL RETAIL VALUE OF THE PRIZE AND MUST SUBMIT HIS OR HER SOCIAL SECURITY NUMBER, AS REQUIRED BY LAW. ALL FEDERAL, STATE AND LOCAL TAXES IMPOSED ON THE ACCEPTANCE OF THE PRIZE ARE SOLELY THE RESPONSIBILITY OF THE WINNER.

Sponsor will attempt to notify the potential winner as set forth above, but Sponsor is not responsible for any undelivered e-mails, including without limitation e-mails that are not received because of a winner’s privacy or spam filter settings which may divert any Contest e-mail, including any winner notification e-mail, to a spam or junk folder. The right to receive the prize is non-assignable, non-transferable and no cash equivalent for the second and third place prizes or other prize substitution or exchange will be allowed, except by Sponsor, who reserves the right to substitute the prize of equal or greater value in case of unavailability of the prize or force majeure, at Sponsor’s sole and absolute discretion. Cash equivalent for the first place prize will be offered to winner if he or she was already scheduled to attend the 2022 Master’s Trip prior to Contest winner announcement. Any cost savings or incremental revenue for the Sponsor brought about by the implementation of a winner’s submitted idea will not be passed on to the winner. The winners will not be compensated beyond the prizes defined in these Official Rules. All other costs and expenses not expressly set forth herein shall be solely the winner’s responsibility. Contest Entities shall not be held responsible for any delays in awarding the prize for any reason. Prizes will only be awarded to verified first, second and third place winners.

7. LIMITATION OF LIABILITY: By participating in this Contest, entrants agree that employees or franchise owners of InterContinental Hotels Group, employees, officers, directors, representatives and agents of Sponsor and each of their respective affiliates, subsidiaries, representatives, consultants, contractors, legal counsel, advertising, public relations, promotional, fulfillment and marketing agencies, website providers and each their respective officers, directors, stockholders, employees, representatives, designees and agents (“Released Parties”) are not responsible for lost or late entries nor for electronic transmission errors resulting in omission, interruption, deletion, defect, delay in operations or transmission, theft or destruction or unauthorized access to or alterations of entry materials, or for technical, network, telephone equipment, electronic, computer, hardware or software malfunctions or limitations of any kind, or inaccurate transmissions of or failure to receive entry information by Sponsor on account of technical problems or traffic congestion on the Internet or at any Web site or any combination thereof.

If for any reason the Internet portion of the Contest is not capable of functioning as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes that corrupt or affect the administration, security, fairness, integrity, or proper conduct of this Contest, the Sponsor reserves the right in its sole discretion, to disqualify any individual who tampers with the entry process, and to cancel, terminate, modify or suspend the Contest and/or proceed with the Contest, including the selection of a winner in a manner it deems fair and reasonable, including the selection of a winner from among eligible entries received prior to such cancellation, termination, modification or suspension. CAUTION: Any attempt by an entrant to deliberately damage any Web site or undermine the legitimate operation of the Contest is a violation of criminal and civil laws and should such an attempt be made, Sponsor reserves the right to seek damages from any such entrant to the fullest extent of the law.

By entering the Contest, each entrant agrees: (i) to be bound by these Official Rules, including entry requirements; (ii) to waive any rights to claim ambiguity with respect to these Official Rules; (iii) to waive all of his/her rights to bring any claim, action or proceeding against any of the Released Parties in connection with the Contest; and (iv) to forever and irrevocably agree to release and hold harmless each of the Released Parties from any and all claims, lawsuits, judgments, causes of action, proceedings, demands, fines, penalties, liability, costs and expenses (including, without limitation, reasonable attorneys’ fees) that may arise in connection with: (a) the Contest, including, but not limited to, entries, third-party privacy, personal, publicity or proprietary rights, any change in prizing, human error, wrongful, negligent or unauthorized act or omission on the part of the Released Parties or negligence or willful misconduct by entrant.

In no event will more than three (3) prizes be awarded. In the event that, due to technical, typographical, mechanical or other errors, there are more winners than are stated in these Official Rules, a random drawing among the claimants will be held to determine the winner. If for any reason, including but not limited to an administrative, printing, production, computer or other error or due to technical difficulties or incorrect announcements of any kind, more winning messages are distributed, or more prizes are claimed than the three (3) intended prizes to be awarded according to these Official Rules, the intended prize will be awarded in a random drawing from among all verified prize claims received.

Without limiting the foregoing, everything regarding this Contest, including the prize, is provided “as is” without warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose or non-infringement.

8. DISPUTES: THIS CONTEST IS GOVERNED BY, AND WILL BE CONSTRUED IN ACCORDANCE WITH, THE LAWS OF THE STATE OF FLORIDA, AND THE FORUM AND VENUE FOR ANY DISPUTE SHALL BE IN ORANGE COUNTY, FLORIDA IF THE CONTROVERSY OR CLAIM IS NOT OTHERWISE RESOLVED THROUGH DIRECT DISCUSSIONS OR MEDIATION, IT SHALL THEN BE RESOLVED BY FINAL AND BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION IN ACCORDANCE WITH ITS ARBITRATION RULES AND PROCEDURES OR SUBSEQUENT VERSIONS THEREOF (“AAA RULES”). THE AAA RULES FOR SELECTION OF AN ARBITRATOR SHALL BE FOLLOWED, EXCEPT THAT THE ARBITRATOR SHALL BE EXPERIENCED AND LICENSED TO PRACTICE LAW IN FLORIDA. THE REMEDY FOR ANY CLAIM SHALL BE LIMITED TO ACTUAL DAMAGES, AND IN NO EVENT SHALL ANY PARTY BE ENTITLED TO RECOVER PUNITIVE, EXEMPLARY, CONSEQUENTIAL OR INCIDENTAL DAMAGES OR HAVE DAMAGES MULTIPLIED OR OTHERWISE INCREASED, INCLUDING ATTORNEYS’ FEES OR OTHER SUCH RELATED COSTS OF BRINGING A CLAIM, OR TO RESCIND THIS AGREEMENT OR SEEK INJUNCTIVE OR ANY OTHER EQUITABLE RELIEF. ENTRANTS AGREE THAT THE RIGHTS AND OBLIGATIONS OF ANY ENTRANT AND/OR CONTEST ENTITIES AND/OR ANY OTHER PARTY SHALL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION. ANY DEMAND FOR ARBITRATION MUST BE FILED WITHIN ONE (1) YEAR FROM THE END OF THE CONTEST PERIOD, OR THE CAUSE OF ACTION SHALL BE FOREVER BARRED.

9. PRIVACY POLICY: Any personally identifiable information collected during an entrant’s participation in this Contest will be collected by Sponsor or its agent and used by Sponsor, its affiliates, agents, and marketers for purposes of the proper administration and fulfillment of the Contest as described in these Official Rules, in accordance with Sponsor’s Privacy Policy as stated at https://holidayinnclub.com/privacy-policy.

10. PUBLICITY RIGHTS: By participating in the Contest and/or accepting the prize, each entrant agrees to allow the Sponsor and/or the Sponsor’s designee the perpetual right to use his/her name, address (city and state), biographical information, photos, picture, portrait, likeness, voice, and/or statements regarding the Contest and/or Sponsor for promotion, trade, commercial, advertising and publicity purposes, at any time or times, in all media now known or hereafter discovered, including, but not limited to, live television, Holiday Inn Club Vacations team member intranet portal, and worldwide, on the World Wide Web and Internet, without notice, review or approval and without additional compensation, except where prohibited by law. If you are selected as a winner, your information may also be included in a publicly available winner list.

11. GENERAL: Any attempted form of participation in this Contest other than as described herein is void. Sponsor reserves the right to disqualify any entrant found or suspected, in its sole and absolute discretion, to be tampering with the operation of the Contest; to be acting in violation of these Official Rules; or to be acting in an unsportsmanlike manner or with the intent to disrupt the normal operation of this Contest. Any attempted form of participation in this Contest other than as in these Official Rules is void. Any use of robotic, automatic, macro, programmed, third party or like methods to participate in the Contest will void any attempted participation effected by such methods and the disqualification of the individual utilizing the same. Entrants and/or potential winners may be required to provide proof of identification and eligibility as required by Sponsor. In the event of any conflict with any Contest details contained in these Official Rules and Contest details contained in any promotional materials (including but not limited to point of sale, television and print advertising, promotional packaging and other promotional media), the details of the Contest as set forth in these Official Rules shall prevail.

12. WINNER LIST: For the winner list, which includes the name and city or town of residence of the prize winners, dates of receipt of the prizes and value of the prize, interested individuals should mail a self-address stamped business envelope to: Kemmons’ Spirit of Innovation Challenge, 9271 South John Young Parkway, Orlando, Florida 32819. Winner List requests must be received no later than March 8, 2022.

© 2021 Holiday Inn Club Vacations Incorporated, developer of the Holiday Inn Club Vacations® resorts. All Rights Reserved.

The Holiday Inn Club® program and Holiday Inn Club Vacations® resorts are independently owned, operated and marketed and are not owned, operated or marketed by the owner of the Holiday Inn® brand.

Submissions

Auditions

Semifinals

Finals

  • April 12 through May 7

    Team members submit their ideas using the official submission forms

  • May 10 through June 4

    A local panel of judges review all submissions and select the ideas that will move on to the semi-finals

  • June 14 through August 13

    Semi-finalists will present their ideas to a regional panel of judges who will select the ideas that will move on to the Finals

  • August 23 through November 30

    Finalist will present their ideas live in front of an executive panel of judges and in front of a livestream audience from all over our resort network

Region 1

  • Cape Canaveral Beach Rsrt
  • Galveston Beach Resort
  • Hill Country Resort
  • Holiday Hills Resort
  • Holly Lake Resort
  • New Orleans Resort
  • Orange Lake Resort
  • Orlando Breeze Resort
  • Ozark Mountain Resort
  • Panama City Beach Resort
  • Piney Shores Resort
  • Seaside Resort
  • Sunset Cove Resort
  • The Villages Resort

Region 2

  • Apple Mountain Resort
  • Fox River Resort
  • Mount Ascutney Resort
  • Oak n Spruce Resort
  • Smoky Mountain Resort
  • South Beach Resort
  • Williamsburg Resort

Region 3

  • David Walleys Resort
  • Desert Club Resort
  • Scottsdale Resort
  • The Ridge Resort
  • Timber Creek Resort

Region 4

  • Arlington Call Center (Corporate)
  • Brand Management
  • Contract Administration
  • Corporate Communications
  • Customer Experience
  • Data Analytics
  • Design & Development
  • Enterprise PMO
  • Executive Administration
  • Face to Face Marketing
  • Finance-Accounting/Report
  • HICV Contact Center (Corporate)
  • HOA Administration
  • Human Resources
  • Information Technology
  • Inhouse Teleservices Mkt
  • Legal
  • Pending Collections
  • Performance Marketing
  • Procurement
  • Quality Assurance
  • Sales Operating Expenses
  • Tour Manifest Control Op
  • Training & Development (Sales)

Region 5

  • Call Center Activations
  • Call Center Call Transfer
  • Call Center Compliance
  • Call Center Inbound
  • Call Center Mgmt/Support
  • Call Center Outbound
  • Call Center Owner Program
  • Call Center Reservations
  • Call Center Training
  • Capital Management
  • Club Operations
  • Document Administration
  • IHG Day Drive Overhead
  • Inventory Management
  • Owner Based Marketing
  • Rental Operations
  • Tour & Travel Hotel Group
  • Wilson Title Services
  • Wilson Title Services-NV